🚨 Elder Mobility is not currently accepting new orders at this time. Please visit the relevant product's brand/manufacturer/supplier website for new orders.

ComfyGo X-7 Lightweight Foldable Electric Wheelchair For Travel With Remote Control

$899.05
  • Free Shipping (excl. Hawaii and Alaska)
  • 1-on-1 Customer Support
  • Manufacturer-Backed Warranty Included
  • Questions? Call a Mobility Expert at 1-800-281-7560.


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Warranty

The following is the Manufacturer's Warranty. We also offer CPS Extended Warranties.

Manufacturer's Warranty
3-year frame,
1-year motor & electronics

Refunds & Returns

Please read our entire Refunds and Returns policy.

Cancellations & Refunds: 
At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Here are some important things to keep in mind about our returns and refunds policy:

Cancellations (Before Order Ships)

If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Contact us during business hours at 1-800-281-7560, use the chat in the bottom right, or email sales@eldermobility.com any time.

Cancellations of Custom and Made-to-Order Orders

We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. If you're not sure if your order is custom or made-to-order, please message or call us to confirm.

All sales are final for custom-made and made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so, but you may be responsible for any shipping costs associated with the returns and exchanges.

Not all orders are eligible for return once shipped. Because we order directly from the manufacturer, if the manufacturer doesn't allow us to return a product, we can't offer you a return. For most manufacturers, the acceptable window to return a product is within 30 days after delivery. But this does not apply to every product. Please contact us or read the rest of this policy if you have any questions about returning a specific product.

Items must be unused and in the original packaging to be considered eligible for a return.

Due to increased shipping costs, any outright returns will incur a 20% cancellation fee plus return shipping costs. If you're replacing the product with something else, we may be able to help you cover some of the costs, depending on the product.

Manufacturers with less than 30 days return policy:

  • Karman Healthcare - return must be within 14 days of shipping.

Brands that are NOT eligible for returns due to manufacturer policies for online retailers:

  • Journey Health
  • Afikim

Product types that are NOT eligible for returns due to sanitary reasons:

  • Beds
  • Bath and Toilet Safety products

Shipping Times

We try to provide you with the most accurate estimated shipping times on the product pages based on what we're told by our suppliers and freight companies, but sometimes there are delays beyond our control. Typical shipping times are between 7-10 days. If your order is delayed, please be patient and understanding as we promise to do our best to get your order to you as soon as possible.

Please Read the Following

When you are making a purchase from Elder Mobility, you are acknowledging the following of the Exchange Agreement:

  • I understand that it is my responsibility to inspect the package upon delivery, and if there is any damage, I must notate and take pictures of it and provide it to Elder Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
  • I understand that products must be returned unopened and unused, and that an additional restocking fee may apply.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund.
  • I understand that if I choose to return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which may vary by product, but are usually around 15%.
  • I understand that shipping date estimates provided on product pages are only estimates and may change due to factors outside of Elder Mobility's control.
  • I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Elder Mobility (such as manufacturing and logistical constraints of our partner companies).
  • I understand and agree that in a "repair/replace part" scenario, if the manufacturer has a warranty that includes parts replacements, you may not eligible for a return if you opt out of letting the manufacturer fix and repair the product.

Damages

When you get your item(s), please check the packaging for damage. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to sales@eldermobility.com. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.

Warranty

Different products have different warranties - please check the product page for details. Warranty damage happens over time from using the product. If the item was damaged when you got it, and you didn't tell us within 30 days, that's not a warranty claim.

We now offer extended warranties and accidental product protection through our partner CPS. These plans will be visible on the product pages of eligible products. 

Returns

Normally, customers are responsible for all return shipping costs and fees, unless the product page says otherwise. Almost all of our products have a warranty policy, so you'll get a fully working product without any extra costs. Please check individual product pages for more information.

BOGO Promotions

If we have a "buy one, get one" promotion, you have to return both items for a full refund. If you return only one item, you'll get a replacement or a store credit for the value of that item. If we've already shipped your order, you'll be responsible for any return shipping and potentially a restocking fee depending on the manufacturer. We can only issue refunds to the original credit card used for the purchase. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact sales@eldermobility.com.

Chargebacks

Our team is here to help you resolve any issues. We are on your team, and we are immediately responsive. We've made our policies as fair as possible, and we promise to do our best to work with you and come to a resolution. 

Because of this, if you file a fraudulent chargeback, it's considered theft and you could be held criminally liable. If you have any issues with your product, please contact us and we'll help you resolve it. Please don't file a chargeback for something we can fix together.

We hope this policy helps you understand how we handle returns and refunds. If you have any questions, please don't hesitate to contact us.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Price Match Guarantee

Price Match Guarantee

At Elder Mobility, we are committed to offering our customers the lowest prices, backed by our 100% Price Match Guarantee.

If you find a lower price for the same product on another online store within 30 days of your purchase, let us know and we'll refund you the difference.

Also, if you find that the price of the product you ordered from our store has been reduced within three months of your purchase date, we will refund the difference.

To request a partial refund, please send us an email with a link to the same product on our website or on our competitor's website within six months of your order date.

We will review, verify that the competitor is an authorized retailer, and refund you the difference to your original form of payment.

Terms and Conditions

  • We cannot match prices for products that are out of stock, or for promotions such as rebates and buy one, get one free offers.
  • Competitor must be an authorized retailer of the item you have purchased, and not a discounter or auction website.
  • The price match guarantee includes the item price, sales tax, and shipping charges, but does not apply for exchange orders.

Excluded Brands

  • The following brands/products are excluded from this promotion.

    Most of the time, we still may be able to price match these brands/products so it is still definitely worth reaching out to us and inquiring, but these brands/products are not guaranteed 100% of the time by default like most of the brands/products we carry.

    • Brands:
      • Evac-Chair
      • AmeriGlide
    • Products:

ComfyGo X-7 Lightweight Foldable Electric Wheelchair For Travel With Remote Control

Introducing the ComfyGO X-7, a revolutionary foldable electric wheelchair designed for the modern traveler. This lightweight and portable wheelchair is built with a high-quality aircraft grade alumiun allowy lightweight frame and powerful motors to ensure a comfortable and reliable experience.

⚖️ Ultra-Lightweight: With a net weight starting at just 40 lbs (without battery), this wheelchair is easy to transport and store, making it the perfect companion for any trip.
💪 Powerful Performance: Equipped with two 250W brushless motors, the ComfyGO X-7 delivers smooth and efficient power to conquer any terrain on your travels. Effortlessly maneuver your wheelchair with the included remote control for added convenience and ease of use
🔋 Flexible Battery Options: Choose from a single 24V 7.5AH battery for a lighter setup, or go the extra mile with the dual battery option for extended range.
🚀 Long-Lasting Durability: The ComfyGO X-7 is built to last, with a 3-year warranty on the frame and motor, and a 1-year warranty on the battery and other parts.

Experience unparalleled freedom and convenience with the ComfyGO X-7 Foldable Lightweight Travel Electric Wheelchair. Order yours today and explore the world on your terms!

Features and Benefits

360° Joystick

At a mere 40 lbs without the battery, the ComfyGO X-7 stands as one of the lightest electric wheelchairs available, offering unparalleled ease of use and portability. Our dedication to quality is evident in the comprehensive warranties we provide: a 3-year warranty on the frame, and a 1-year warranty on the electronics, motors and battery. The X-7 wheelchair also features a 360-degree universal intelligent digital joystick with an LCD display, ensuring precise and effortless control over your mobility.

Ultra Lightweight

The ComfyGO X-7 electric wheelchair boasts a lightweight frame and two battery options, providing both versatility and convenience. The X-7 offers unrivaled comfort. Experience the perfect blend of style, comfort, and functionality.

Airline & Cruise Approved

The ComfyGO X-7 comes equipped with single or dual standard 7.5AH lithium-ion batteries featuring a quick-release function, making them easily removable for travel or charging purposes. These batteries are airline and cruise approved, allowing for seamless travel experiences. Together, they provide an impressive driving range of up to 19 miles. Designed for user convenience, the batteries can work simultaneously and be charged either while installed in the wheelchair or independently, ensuring uninterrupted mobility and ease of use.

Specs

Motor: 2 x 250W brushless
Battery: 24V 1x7.5AH
Net weight without battery: 40 lbs
Net weight with single battery: 44 lbs
Net weight with dual battery: 48 lbs
Maximum capacity: 265 lbs
Range: Up to 10 miles.
Remote controller: Yes
Seat height: 20” from ground
Seat width: 19 inches between armrests

FAQ

 1. Can I turn my wheelchair on or turn off with the remote control?
No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
2. Does my wheelchair arrive fully assembled?
Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
3.Can my wheelchair go on an airplane or cruise?
Yes. The 7.5AH (180WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
4. Can I operate my wheelchair with the backrest in the reclined position?
The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries.
5. I’ve run out of battery. Can I push my chair?
Yes. The IQ-9000 wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
6. Does my remote control come paired with my chair?
Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here https://www.youtube.com/watch?v=BfzfnSPWqNA to watch a video tutorial on how to pair your remote.
7. Can I silence the beeping sound my wheelchair makes while reversing?
Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
8. Does the armrest raise?
Yes. Both armrests can raise to allow an easier exchange or to make it easier to push you chair closer to a table
9. How do I charge the battery?
The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
10. Can I install my controller on either side of the wheelchair?
Yes. The controller will be setup on the right side of the wheelchair, but it can be easily moved to the left side.
11. Can I use my wheelchair on dirt and grass?
Yes. The X-7 can traverse low grass and compacted dirt with ease.
12. Where can I find the serial number of my wheelchair?
The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Meta Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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To new experiences 🥂

ComfyGo

ComfyGo X-7 Lightweight Foldable Electric Wheelchair For Travel With Remote Control

From $899.05

Preview

N/A

Weight

40 lbs (w/o battery); 44 lbs (w/ single battery); 48 lbs (w/ dual battery)

Weight capacity

265 lbs

Battery type

24V 1x7.5AH lithium-ion

Range

10 miles (single battery); 19 miles (dual battery)

Charging time

6-8 hrs

Range - Battery

  • Range: Up To 10 Miles (Single 7.5AH Battery)
  • Range: Up To 19 Miles (Dual 7.5AH Battery)
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