🚨 Elder Mobility is not currently accepting new orders at this time. Please visit the relevant product's brand/manufacturer/supplier website for new orders.

Vive Health Series A Mobility Scooter - 15.5 Mile Range, Delta Tiller, 296 LBS Capacity

$1,599.99 $1,999.99
  • Free Shipping (excl. Hawaii and Alaska)
  • 1-on-1 Customer Support
  • Manufacturer-Backed Warranty Included
  • Questions? Call a Mobility Expert at 1-800-281-7560.

Color: Red

Selling fast!
Grab yours while supplies last

Warranty

The following is the Manufacturer's Warranty. We also offer CPS Extended Warranties.

Manufacturer's Warranty
frame - 5 years
electrical - 6 months
batteries - 6 months
horn - 6 months
controller - 6 months
handles - 90 days
charger - 90 days
battery case - 60 days
wheels - none / on arrival 30 days
screws / bolts / nuts - none / on arrival 30 days
cushions / seats - none / on arrival 30 days
paint / panels - none / on arrival 30 days
keys - none / on arrival 30 days

Refunds & Returns

Please read our entire Refunds and Returns policy.

Cancellations & Refunds: 
At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Here are some important things to keep in mind about our returns and refunds policy:

Cancellations (Before Order Ships)

If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Contact us during business hours at 1-800-281-7560, use the chat in the bottom right, or email sales@eldermobility.com any time.

Cancellations of Custom and Made-to-Order Orders

We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. If you're not sure if your order is custom or made-to-order, please message or call us to confirm.

All sales are final for custom-made and made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so, but you may be responsible for any shipping costs associated with the returns and exchanges.

Not all orders are eligible for return once shipped. Because we order directly from the manufacturer, if the manufacturer doesn't allow us to return a product, we can't offer you a return. For most manufacturers, the acceptable window to return a product is within 30 days after delivery. But this does not apply to every product. Please contact us or read the rest of this policy if you have any questions about returning a specific product.

Items must be unused and in the original packaging to be considered eligible for a return.

Due to increased shipping costs, any outright returns will incur a 20% cancellation fee plus return shipping costs. If you're replacing the product with something else, we may be able to help you cover some of the costs, depending on the product.

Manufacturers with less than 30 days return policy:

  • Karman Healthcare - return must be within 14 days of shipping.

Brands that are NOT eligible for returns due to manufacturer policies for online retailers:

  • Journey Health
  • Afikim

Product types that are NOT eligible for returns due to sanitary reasons:

  • Beds
  • Bath and Toilet Safety products

Shipping Times

We try to provide you with the most accurate estimated shipping times on the product pages based on what we're told by our suppliers and freight companies, but sometimes there are delays beyond our control. Typical shipping times are between 7-10 days. If your order is delayed, please be patient and understanding as we promise to do our best to get your order to you as soon as possible.

Please Read the Following

When you are making a purchase from Elder Mobility, you are acknowledging the following of the Exchange Agreement:

  • I understand that it is my responsibility to inspect the package upon delivery, and if there is any damage, I must notate and take pictures of it and provide it to Elder Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
  • I understand that products must be returned unopened and unused, and that an additional restocking fee may apply.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund.
  • I understand that if I choose to return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which may vary by product, but are usually around 15%.
  • I understand that shipping date estimates provided on product pages are only estimates and may change due to factors outside of Elder Mobility's control.
  • I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Elder Mobility (such as manufacturing and logistical constraints of our partner companies).
  • I understand and agree that in a "repair/replace part" scenario, if the manufacturer has a warranty that includes parts replacements, you may not eligible for a return if you opt out of letting the manufacturer fix and repair the product.

Damages

When you get your item(s), please check the packaging for damage. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to sales@eldermobility.com. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.

Warranty

Different products have different warranties - please check the product page for details. Warranty damage happens over time from using the product. If the item was damaged when you got it, and you didn't tell us within 30 days, that's not a warranty claim.

We now offer extended warranties and accidental product protection through our partner CPS. These plans will be visible on the product pages of eligible products. 

Returns

Normally, customers are responsible for all return shipping costs and fees, unless the product page says otherwise. Almost all of our products have a warranty policy, so you'll get a fully working product without any extra costs. Please check individual product pages for more information.

BOGO Promotions

If we have a "buy one, get one" promotion, you have to return both items for a full refund. If you return only one item, you'll get a replacement or a store credit for the value of that item. If we've already shipped your order, you'll be responsible for any return shipping and potentially a restocking fee depending on the manufacturer. We can only issue refunds to the original credit card used for the purchase. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact sales@eldermobility.com.

Chargebacks

Our team is here to help you resolve any issues. We are on your team, and we are immediately responsive. We've made our policies as fair as possible, and we promise to do our best to work with you and come to a resolution. 

Because of this, if you file a fraudulent chargeback, it's considered theft and you could be held criminally liable. If you have any issues with your product, please contact us and we'll help you resolve it. Please don't file a chargeback for something we can fix together.

We hope this policy helps you understand how we handle returns and refunds. If you have any questions, please don't hesitate to contact us.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Price Match Guarantee

Price Match Guarantee

At Elder Mobility, we are committed to offering our customers the lowest prices, backed by our 100% Price Match Guarantee.

If you find a lower price for the same product on another online store within 30 days of your purchase, let us know and we'll refund you the difference.

Also, if you find that the price of the product you ordered from our store has been reduced within three months of your purchase date, we will refund the difference.

To request a partial refund, please send us an email with a link to the same product on our website or on our competitor's website within six months of your order date.

We will review, verify that the competitor is an authorized retailer, and refund you the difference to your original form of payment.

Terms and Conditions

  • We cannot match prices for products that are out of stock, or for promotions such as rebates and buy one, get one free offers.
  • Competitor must be an authorized retailer of the item you have purchased, and not a discounter or auction website.
  • The price match guarantee includes the item price, sales tax, and shipping charges, but does not apply for exchange orders.

Excluded Brands

  • The following brands/products are excluded from this promotion.

    Most of the time, we still may be able to price match these brands/products so it is still definitely worth reaching out to us and inquiring, but these brands/products are not guaranteed 100% of the time by default like most of the brands/products we carry.

    • Brands:
      • Evac-Chair
      • AmeriGlide
    • Products:

Vive Health Series A Mobility Scooter

Experience the freedom to move with confidence and independence with the Vive Health Series A Mobility Scooter. Designed to provide safe and reliable mobility assistance, this electric scooter is perfect for navigating both indoor and outdoor surfaces, such as concrete, pavement, tile, and carpeting. With its exceptional features and robust capabilities, the Series A Mobility Scooter is the ultimate companion for seniors seeking enhanced mobility.

Features & Benefits

  • Safe Mobility Assistance:

    Resting on four flat-free tires, the Vive Mobility Series A Mobility Scooter easily navigates over various terrains, providing you with the stability and peace of mind you deserve.

  • Easy to Steer:

    Specially designed for individuals with limited dexterity, this electric scooter features a wraparound delta tiller, making it incredibly easy to maneuver. The intuitive control panel with variable speed settings of up to 5 mph ensures a smooth and effortless ride.

  • Long-Range Battery with Charger:

    Equipped with a powerful 24V/20AH battery, the Series A scooter offers an impressive driving range of up to 15.5 miles per charge. Say goodbye to frequent recharging and enjoy extended journeys with confidence.

  • Upgraded Seating:

    Experience maximum comfort with the height-adjustable, swivel seat and contoured backrest. Generously padded for ultimate relaxation, the seating ensures a luxurious and supportive ride.

  • Generous Platform Area:

    With a weight capacity of 296 pounds, the Vive Mobility scooter can safely accommodate users of all sizes. The sturdy, non-slip platform provides ample legroom, allowing you to travel comfortably and with ease.

  • More Standard Features:

    Take advantage of the convenient front tiller basket, perfect for carrying essential items. Additionally, the high-intensity LED headlight illuminates low-light areas, further enhancing your safety and visibility.

Specs

Top Speed: 5 mph
Maximum Drive Range Per Charge: 15.5 miles
Weight Capacity: 296 lbs.
Total Weight: 114.6 lbs.

What's Included: Vive Mobility Series A Mobility Scooter, Off-board battery charger

User Manual: 4 Wheel Scooter Series A

Frequently Asked Questions

  1. How heavy is the Vive Mobility Series A scooter?

    The Vive Mobility Series A scooter weighs 114.6 pounds.

  2. Can the Vive scooter make it over a 2" doorstep?

    Yes, the Series A mobility scooter has a ground clearance of 3.5" to safely clear 2" doorsteps.

  3. What type of battery does the electric scooter use?

    The Vive electric scooter uses a single 24V20AH battery.

  4. Can I drive through gravel with my Vive Mobility scooter?

    While the Vive Mobility scooter is designed for various terrains, it is not recommended for use on gravel paths or driveways due to the uneven surface.

  5. Does this scooter beep when backing up?

    No, the Vive Mobility Series A electric scooter does not beep when operating in reverse.

  6. Will I be able to take the battery off of the scooter for charging?

    Yes, the battery pack is removable for convenient off-board charging.

  7. How does the Vive Mobility scooter handle hills?

    The Vive Mobility scooter is designed to safely handle inclines of 9 degrees or less.

  8. Are the battery and charger included?

    Yes! The Vive Mobility Series A scooter includes a compatible battery pack and charger.

  9. What is the weight limit for the power scooter?

    The scooter safely supports up to 298 pounds.

  10. Does the scooter have reverse for backing up?

    Yes! The Vive Mobility scooter can be driven in reverse, perfect for backing out of elevators, hallways, and similar areas.

  11. Is the scooter easy to put together?

    Yes! The Vive Mobility scooter is easy to assemble.

  12. Are the tires solid?

    Yes, the flat-free tires are solid and non-marking, ensuring safe navigation on indoor surfaces.

  13. Does the mobility scooter include a front basket?

    Yes! The Vive Mobility Series A scooter includes a front basket that can be removed if desired.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Meta Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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To new experiences 🥂

Vive Health

Vive Health Series A Mobility Scooter - 15.5 Mile Range, Delta Tiller, 296 LBS Capacity

$1,599.99 $1,999.99

Preview

N/A

Weight

114.6 lbs

Weight capacity

298 lbs

Battery type

N/A

Range

15.5 miles

Charging time

N/A

Color

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