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Vive Health Model V Power Wheelchair (300 LBS Capacity)

$2,599.99 $3,499.99
  • Free Shipping (excl. Hawaii and Alaska)
  • 1-on-1 Customer Support
  • Manufacturer-Backed Warranty Included
  • Questions? Call a Mobility Expert at 1-800-281-7560.


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Warranty

The following is the Manufacturer's Warranty. We also offer CPS Extended Warranties.

Manufacturer's Warranty
Five-year limited guarantee

Refunds & Returns

Please read our entire Refunds and Returns policy.

Cancellations & Refunds: 
At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Here are some important things to keep in mind about our returns and refunds policy:

Cancellations (Before Order Ships)

If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Contact us during business hours at 1-800-281-7560, use the chat in the bottom right, or email sales@eldermobility.com any time.

Cancellations of Custom and Made-to-Order Orders

We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. If you're not sure if your order is custom or made-to-order, please message or call us to confirm.

All sales are final for custom-made and made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so, but you may be responsible for any shipping costs associated with the returns and exchanges.

Not all orders are eligible for return once shipped. Because we order directly from the manufacturer, if the manufacturer doesn't allow us to return a product, we can't offer you a return. For most manufacturers, the acceptable window to return a product is within 30 days after delivery. But this does not apply to every product. Please contact us or read the rest of this policy if you have any questions about returning a specific product.

Items must be unused and in the original packaging to be considered eligible for a return.

Due to increased shipping costs, any outright returns will incur a 20% cancellation fee plus return shipping costs. If you're replacing the product with something else, we may be able to help you cover some of the costs, depending on the product.

Manufacturers with less than 30 days return policy:

  • Karman Healthcare - return must be within 14 days of shipping.

Brands that are NOT eligible for returns due to manufacturer policies for online retailers:

  • Journey Health
  • Afikim

Product types that are NOT eligible for returns due to sanitary reasons:

  • Beds
  • Bath and Toilet Safety products

Shipping Times

We try to provide you with the most accurate estimated shipping times on the product pages based on what we're told by our suppliers and freight companies, but sometimes there are delays beyond our control. Typical shipping times are between 7-10 days. If your order is delayed, please be patient and understanding as we promise to do our best to get your order to you as soon as possible.

Please Read the Following

When you are making a purchase from Elder Mobility, you are acknowledging the following of the Exchange Agreement:

  • I understand that it is my responsibility to inspect the package upon delivery, and if there is any damage, I must notate and take pictures of it and provide it to Elder Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
  • I understand that products must be returned unopened and unused, and that an additional restocking fee may apply.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund.
  • I understand that if I choose to return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which may vary by product, but are usually around 15%.
  • I understand that shipping date estimates provided on product pages are only estimates and may change due to factors outside of Elder Mobility's control.
  • I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Elder Mobility (such as manufacturing and logistical constraints of our partner companies).
  • I understand and agree that in a "repair/replace part" scenario, if the manufacturer has a warranty that includes parts replacements, you may not eligible for a return if you opt out of letting the manufacturer fix and repair the product.

Damages

When you get your item(s), please check the packaging for damage. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to sales@eldermobility.com. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.

Warranty

Different products have different warranties - please check the product page for details. Warranty damage happens over time from using the product. If the item was damaged when you got it, and you didn't tell us within 30 days, that's not a warranty claim.

We now offer extended warranties and accidental product protection through our partner CPS. These plans will be visible on the product pages of eligible products. 

Returns

Normally, customers are responsible for all return shipping costs and fees, unless the product page says otherwise. Almost all of our products have a warranty policy, so you'll get a fully working product without any extra costs. Please check individual product pages for more information.

BOGO Promotions

If we have a "buy one, get one" promotion, you have to return both items for a full refund. If you return only one item, you'll get a replacement or a store credit for the value of that item. If we've already shipped your order, you'll be responsible for any return shipping and potentially a restocking fee depending on the manufacturer. We can only issue refunds to the original credit card used for the purchase. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact sales@eldermobility.com.

Chargebacks

Our team is here to help you resolve any issues. We are on your team, and we are immediately responsive. We've made our policies as fair as possible, and we promise to do our best to work with you and come to a resolution. 

Because of this, if you file a fraudulent chargeback, it's considered theft and you could be held criminally liable. If you have any issues with your product, please contact us and we'll help you resolve it. Please don't file a chargeback for something we can fix together.

We hope this policy helps you understand how we handle returns and refunds. If you have any questions, please don't hesitate to contact us.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Price Match Guarantee

Price Match Guarantee

At Elder Mobility, we are committed to offering our customers the lowest prices, backed by our 100% Price Match Guarantee.

If you find a lower price for the same product on another online store within 30 days of your purchase, let us know and we'll refund you the difference.

Also, if you find that the price of the product you ordered from our store has been reduced within three months of your purchase date, we will refund the difference.

To request a partial refund, please send us an email with a link to the same product on our website or on our competitor's website within six months of your order date.

We will review, verify that the competitor is an authorized retailer, and refund you the difference to your original form of payment.

Terms and Conditions

  • We cannot match prices for products that are out of stock, or for promotions such as rebates and buy one, get one free offers.
  • Competitor must be an authorized retailer of the item you have purchased, and not a discounter or auction website.
  • The price match guarantee includes the item price, sales tax, and shipping charges, but does not apply for exchange orders.

Excluded Brands

  • The following brands/products are excluded from this promotion.

    Most of the time, we still may be able to price match these brands/products so it is still definitely worth reaching out to us and inquiring, but these brands/products are not guaranteed 100% of the time by default like most of the brands/products we carry.

    • Brands:
      • Evac-Chair
      • AmeriGlide
    • Products:

Vive Health Model V Power Wheelchair

Experience optimal comfort and freedom with the Vive Health Model V Power Wheelchair. This electric wheelchair is designed to empower senior individuals with enhanced mobility and independence both indoors and on solid outdoor surfaces. With its powerful motor, you can effortlessly cruise at a top speed of 4mph, ensuring a smooth and enjoyable ride.

Features & Benefits

  • Independently Navigate Indoors:

    Safely and confidently navigate indoor spaces with ease using the Vive Health Model V Power Wheelchair. Glide effortlessly over smooth surfaces, ensuring a seamless transition from room to room.

  • Comfortable Captain's Seat:

    Experience ultimate comfort and support while riding in the adjustable and cushioned captain's seat. The seat is designed to offer maximum coziness and can swivel for effortless transfers in and out of the wheelchair.

  • Easy to Maneuver:

    Effortlessly maneuver through tight spaces and crowded areas with the 360-degree joystick controller. This intuitive control system, coupled with the dual braking system, ensures precise movements and utmost safety.

  • Move with Power:

    Powered by long-lasting and rechargeable batteries, this compact power wheelchair allows you to travel up to 15 miles per charge. Enjoy the freedom to explore and go the distance without worrying about running out of power.

  • Customizable Support:

    Personalize your comfort by easily adjusting the seat height, recline angle, footplate, and armrests. The Vive Health Model V Power Wheelchair is designed to accommodate most adults, ensuring a tailored and comfortable fit.

  • Durable Design:

    Rest assured knowing that the sturdy and reliable frame of this motorized wheelchair can safely support individuals weighing up to 300 pounds. Move with confidence and peace of mind.

Specs

Top Speed: 4 mph
Maximum Drive Range Per Charge: 15 miles
Weight Capacity: 300 lbs
Total Weight: 151 lbs

What's Included:

  • Vive Health Model V Power Wheelchair
  • Two rechargeable batteries
  • 3-Pin charging cable
  • Five-year limited guarantee

Product Number: MOB1054BLU

UPC: 810041988034

Frequently Asked Questions

  • Does the electric wheelchair have a neutral/manual mode in case the battery dies while we are out?

    Yes! The Vive Health electric wheelchair can be placed in freewheel mode by turning the levers located behind each rear wheel. However, it is important to note that the wheelchair should not be operated in manual mode alone.

  • Is the electric power chair footrest adjustable?

    Yes, the footrest plate height, depth, and angle of the electric power wheelchair can be easily adjusted to suit your preferences.

  • Does the Vive Health electric wheelchair come assembled?

    The Vive Health electric wheelchair arrives partially assembled, requiring you to follow a few simple steps before use. Our user-friendly instructions will guide you through the process effortlessly.

  • Are the power wheelchair tires solid?

    Absolutely! The Vive Health compact power wheelchair features solid, inflate-free tires, ensuring a smooth and worry-free ride.

  • Can the universal joystick controller be placed on either wheelchair armrest?

    Yes! The joystick controller can be attached to either the left or right armrest of the wheelchair, providing flexibility and convenience.

  • Do I charge the batteries onboard the wheelchair?

    Yes, the Vive Health wheelchair batteries should be charged via the charging port on the joystick controller. Use the included 3-pin charging cable for effortless charging.

  • Can I use my Vive Health electric wheelchair in the rain?

    No, the Vive Health electric wheelchair is not suitable for use in inclement weather. If it starts raining while using your electric wheelchair, seek immediate shelter and ensure you dry the wheelchair thoroughly. Allow it to sit undisturbed for 8 to 12 hours to allow any unseen moisture to evaporate.

  • Is the Vive Health electric wheelchair TSA approved?

    Yes! The Vive Health electric wheelchair is TSA-approved, making it an ideal choice for air travel, cruise ships, and other transportation modes.

  • How much does the power wheelchair weigh?

    The power wheelchair weighs 151 pounds, including the batteries. Its lightweight and compact design make it easy to transport and maneuver.

  • Can I drive my Vive Health power chair on gravel?

    The Vive Health electric wheelchair is designed for use on solid outdoor surfaces such as concrete and pavement. It is not suitable for use on loose gravel.

  • What is the electric wheelchair's weight limit?

    The Vive Health electric wheelchair is thoughtfully engineered to safely support individuals weighing up to 300 pounds, providing stability and peace of mind.

  • Does the electric wheelchair include the batteries?

    Absolutely! The Vive Health electric wheelchair includes two batteries and a 3-pin charging cable for your convenience. You'll have everything you need to get started on your empowering journey.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Meta Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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Vive Health

Vive Health Model V Power Wheelchair (300 LBS Capacity)

$2,599.99 $3,499.99

Preview

N/A

Weight

151 lbs

Weight capacity

300 lbs

Battery type

12V 35AH

Range

15 miles

Charging time

N/A
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