The Dreampod V2 Flagship Floatpod
- Free Shipping (excl. Hawaii and Alaska)
- 1-on-1 Customer Support
- Manufacturer-Backed Warranty Included
- Questions? Call a Mobility Expert at 1-800-281-7560.
The Dreampod V2 Flagship Floatpod is backordered and will ship as soon as it is back in stock.
The following is the Manufacturer's Warranty. We also offer CPS Extended Warranties.
Refunds & Returns
Refunds & Returns
Please read our entire Refunds and Returns policy.
Cancellations & Refunds: At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Here are some important things to keep in mind about our returns and refunds policy:
Cancellations (Before Order Ships)
If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Contact us during business hours at 1-800-281-7560, use the chat in the bottom right, or email email@example.com any time.
Cancellations of Custom and Made-to-Order Orders
We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. If you're not sure if your order is custom or made-to-order, please message or call us to confirm.
All sales are final for custom-made and made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so, but you may be responsible for any shipping costs associated with the returns and exchanges.
Not all orders are eligible for return once shipped. Because we order directly from the manufacturer, if the manufacturer doesn't allow us to return a product, we can't offer you a return. For most manufacturers, the acceptable window to return a product is within 30 days after delivery. But this does not apply to every product. Please contact us or read the rest of this policy if you have any questions about returning a specific product.
Items must be unused and in the original packaging to be considered eligible for a return.
Due to increased shipping costs, any outright returns will incur a 20% cancellation fee plus return shipping costs. If you're replacing the product with something else, we may be able to help you cover some of the costs, depending on the product.
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
Brands that are NOT eligible for returns due to manufacturer policies for online retailers:
- Journey Health
Product types that are NOT eligible for returns due to sanitary reasons:
- Bath and Toilet Safety products
We try to provide you with the most accurate estimated shipping times on the product pages based on what we're told by our suppliers and freight companies, but sometimes there are delays beyond our control. Typical shipping times are between 7-10 days. If your order is delayed, please be patient and understanding as we promise to do our best to get your order to you as soon as possible.
Please Read the Following
When you are making a purchase from Elder Mobility, you are acknowledging the following of the Exchange Agreement:
- I understand that it is my responsibility to inspect the package upon delivery, and if there is any damage, I must notate and take pictures of it and provide it to Elder Mobility within 24 hours of the product being delivered.
- I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
- I understand that products must be returned unopened and unused, and that an additional restocking fee may apply.
- I understand that if my order has left the warehouse, I am unable to receive a full refund.
- I understand that if I choose to return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which may vary by product, but are usually around 15%.
- I understand that shipping date estimates provided on product pages are only estimates and may change due to factors outside of Elder Mobility's control.
- I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Elder Mobility (such as manufacturing and logistical constraints of our partner companies).
- I understand and agree that in a "repair/replace part" scenario, if the manufacturer has a warranty that includes parts replacements, you may not eligible for a return if you opt out of letting the manufacturer fix and repair the product.
When you get your item(s), please check the packaging for damage. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to firstname.lastname@example.org. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Different products have different warranties - please check the product page for details. Warranty damage happens over time from using the product. If the item was damaged when you got it, and you didn't tell us within 30 days, that's not a warranty claim.
We now offer extended warranties and accidental product protection through our partner CPS. These plans will be visible on the product pages of eligible products.
Normally, customers are responsible for all return shipping costs and fees, unless the product page says otherwise. Almost all of our products have a warranty policy, so you'll get a fully working product without any extra costs. Please check individual product pages for more information.
If we have a "buy one, get one" promotion, you have to return both items for a full refund. If you return only one item, you'll get a replacement or a store credit for the value of that item. If we've already shipped your order, you'll be responsible for any return shipping and potentially a restocking fee depending on the manufacturer. We can only issue refunds to the original credit card used for the purchase.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact email@example.com.
Our team is here to help you resolve any issues. We are on your team, and we are immediately responsive. We've made our policies as fair as possible, and we promise to do our best to work with you and come to a resolution.
Because of this, if you file a fraudulent chargeback, it's considered theft and you could be held criminally liable. If you have any issues with your product, please contact us and we'll help you resolve it. Please don't file a chargeback for something we can fix together.
We hope this policy helps you understand how we handle returns and refunds. If you have any questions, please don't hesitate to contact us.
Price Match Guarantee
Price Match Guarantee
Price Match Guarantee
At Elder Mobility, we are committed to offering our customers the lowest prices, backed by our 100% Price Match Guarantee.
If you find a lower price for the same product on another online store within 30 days of your purchase, let us know and we'll refund you the difference.
Also, if you find that the price of the product you ordered from our store has been reduced within three months of your purchase date, we will refund the difference.
To request a partial refund, please send us an email with a link to the same product on our website or on our competitor's website within six months of your order date.
We will review, verify that the competitor is an authorized retailer, and refund you the difference to your original form of payment.
Terms and Conditions
- We cannot match prices for products that are out of stock, or for promotions such as rebates and buy one, get one free offers.
- Competitor must be an authorized retailer of the item you have purchased, and not a discounter or auction website.
- The price match guarantee includes the item price, sales tax, and shipping charges, but does not apply for exchange orders.
The following brands/products are excluded from this promotion.
Most of the time, we still may be able to price match these brands/products so it is still definitely worth reaching out to us and inquiring, but these brands/products are not guaranteed 100% of the time by default like most of the brands/products we carry.
The Dreampod V2 Flagship Floatpod
Experience the ultimate in relaxation and rejuvenation with The Dreampod V2 Flagship Floatpod. As leaders in the industry, we are proud to offer one of the most advanced and competitive Isolation Pods available on the market.
Designed with meticulous attention to detail, The Dreampod V2 features an exterior crafted from high-quality fiberglass and plastics, providing a sleek and polished finish. Not only does this make it incredibly smooth and shiny, but also easy to clean and maintain.
For maximum soundproofing and heat retention, the pod's structure contains a solid foam core, ensuring a comfortable and energy-efficient float experience.
Innovative Float Tank Construction
We've engineered the Dreampod V2 with a robust yet user-friendly door. Utilizing the highest quality gas springs, the door opens and closes effortlessly. Its single-piece die-cast aluminum handle ensures exceptional durability.
Step inside and discover the same polished coating found on the exterior. With a hidden passive air circulation system, you'll enjoy an immersive floating experience without compromising temperature retention or soundproofing. The anti-slip surface provides added safety.
Immerse yourself in a world of soothing and beautiful light animations with our high-power lighting system. Control the lights with ease using the button located inside the Dreampod. Plus, with tactile transducers embedded into the front of the pod, underwater acoustics reach new depths.
Reliable Electrical System
Rest assured, the Dreampod V2 is built with the utmost quality and reliability in mind. Critical components are imported from renowned manufacturers in the U.S and Europe, boasting certifications that guarantee their exceptional quality.
The pump in our standard model is a high-quality, powerful magnetic drive shaft pump. Made with anti-corrosive materials, it operates silently, ensuring a peaceful floating experience. The heater, a high-efficiency titanium heat-exchanger, provides exceptional safety and 2000W+ of heating power.
With an electrical leakage protection (GFC) both inside and outside the electrical box, your safety is our priority. Additionally, for enhanced peace of mind, you can connect a water leakage sensor to the electrical box. If a leak is detected, the system will activate any running water pumps and can even send an alert to your registered mobile phone via SMS.
Pristine Water Hygiene
At Dreampod, we prioritize maintaining the cleanliness of the water within our float tanks. Equipped with advanced features, our float tanks ensure optimal water hygiene at all times.
The main filter device is a custom-built stainless steel enclosure housing a replaceable 10 micron filter bag. Capable of filtering debris as small as 1/4 the size of a human hair, it ensures crystal-clear water. Additionally, a UV light array eliminates any microorganisms that may survive the extreme salt content of the water.
Setting a new industry standard, the Dreampod V2 features a dual chemical injection system. This allows you to customize your disinfection approach by combining any two chemical disinfectants of your choice.
- Auto Mode: Set it up and let it do the rest. The Dreampod V2 maintains a predefined temperature and requires minimal maintenance.
- In-Tank Music: Immerse yourself in crystal-clear underwater music for maximum relaxation. Customize your playlist by uploading your own MP3s.
- Session Manager: Personalize your float sessions by customizing start and stop times, session durations, music selection, and post-session cleaning cycles.
- Filtration Control: Take full control of the Dreampod V2's Filtration System, UV Light, Water Heater, and chemical dosing. Easily adjust settings and durations with a simple touch.
- Automatic Dosing: Simplify water maintenance by setting predefined schedules for chlorine dosing. Keep your water clean and sparkling effortlessly. Works for UV-Light dosing too.
- Leakage Sensor with SMS: Safety is paramount. In case of a water leak, an optional floor sensor will activate and promptly send an SMS alert to a phone number of your choice.
- Web Control Panel: Seamlessly operate your Dreampod V2 from your iPhone, iPad, PC, or Macintosh Computer via your web browser. Convenience at your fingertips.
- Performance Monitoring: Stay informed about your Dreampod's performance with comprehensive reports on sessions per day, week, month, pump and heater usage, and idle times. Optimize your floating experience.
- System Watchdog: For added peace of mind, our optional System Watchdog keeps a vigilant eye on water temperature and idle patterns. In case of any issues, our service technicians will be promptly notified.
The Float Tank Software
Connectivity: The Dreampod V2 easily connects to any standard TCP/IP network, providing convenient access from anywhere in your facility, whether wired or wireless. Manage its control panel effortlessly using your laptop, PC, iPhone, or iPad.
Intuitive and User-Friendly: The control panel is designed to be intuitive and easy to operate. Manage various aspects of your Dreampod V2, including session start and stop times, music playlists, temperature, UV filtration, and chemical dosing schedules.
Business Insights: Gain valuable insights into the performance of your Dreampod. A comprehensive and easy-to-understand report reveals the number of sessions, session durations, idle time, and pump and heating durations, helping you make informed decisions.
Continual Development: We are committed to constantly improving our software, ensuring even greater ease of use and compatibility with a wider range of devices.
We are 110% committed to giving our customers the best deals and offers on the market.
At Elder Mobility, you can take advantage of:
- Free shipping, so you can save more money
- Price match guarantees on virtually every product, so you can get the lowest prices period
- Manufacturer Backed Warranty, to give you maximum peace of mind
- 1-on-1 customer support before, after, and during purchase, so you're never left on your own, and
- Exclusive deals and offers that you won't find anywhere else.
By default, we set applicable products at the Minimum Listing Price that is set and required by our suppliers. Suppliers and brands set a price, and retailers like us have to adhere to those prices. We cannot list or advertise our prices lower for applicable brands/products, but we can offer discounts and cashback to get around this pricing requirement (which we love to do).
That being said, if you find an authorized retailer selling an applicable product cheaper than us, send us a screenshot and link to the product page, and we will beat that price in the form of a discount. Please check our Price Match Guarantee for full details.
Payment & Security
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