Perfect Sleep Chair®
- Free Shipping (excl. Hawaii and Alaska)
- 1-on-1 Customer Support
- Manufacturer-Backed Warranty Included
- Questions? Call a Mobility Expert at 1-800-281-7560.
Perfect Sleep Chair® - Mircrolux - Microfiber / Tan is backordered and will ship as soon as it is back in stock.
The following is the Manufacturer's Warranty. We also offer CPS Extended Warranties.
Refunds & Returns
Refunds & Returns
Please read our entire Refunds and Returns policy.
Cancellations & Refunds: At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Here are some important things to keep in mind about our returns and refunds policy:
Cancellations (Before Order Ships)
If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Contact us during business hours at 1-800-281-7560, use the chat in the bottom right, or email firstname.lastname@example.org any time.
Cancellations of Custom and Made-to-Order Orders
We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. If you're not sure if your order is custom or made-to-order, please message or call us to confirm.
All sales are final for custom-made and made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so, but you may be responsible for any shipping costs associated with the returns and exchanges.
Not all orders are eligible for return once shipped. Because we order directly from the manufacturer, if the manufacturer doesn't allow us to return a product, we can't offer you a return. For most manufacturers, the acceptable window to return a product is within 30 days after delivery. But this does not apply to every product. Please contact us or read the rest of this policy if you have any questions about returning a specific product.
Items must be unused and in the original packaging to be considered eligible for a return.
Due to increased shipping costs, any outright returns will incur a 20% cancellation fee plus return shipping costs. If you're replacing the product with something else, we may be able to help you cover some of the costs, depending on the product.
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
Brands that are NOT eligible for returns due to manufacturer policies for online retailers:
- Journey Health
Product types that are NOT eligible for returns due to sanitary reasons:
- Bath and Toilet Safety products
We try to provide you with the most accurate estimated shipping times on the product pages based on what we're told by our suppliers and freight companies, but sometimes there are delays beyond our control. Typical shipping times are between 7-10 days. If your order is delayed, please be patient and understanding as we promise to do our best to get your order to you as soon as possible.
Please Read the Following
When you are making a purchase from Elder Mobility, you are acknowledging the following of the Exchange Agreement:
- I understand that it is my responsibility to inspect the package upon delivery, and if there is any damage, I must notate and take pictures of it and provide it to Elder Mobility within 24 hours of the product being delivered.
- I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
- I understand that products must be returned unopened and unused, and that an additional restocking fee may apply.
- I understand that if my order has left the warehouse, I am unable to receive a full refund.
- I understand that if I choose to return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which may vary by product, but are usually around 15%.
- I understand that shipping date estimates provided on product pages are only estimates and may change due to factors outside of Elder Mobility's control.
- I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Elder Mobility (such as manufacturing and logistical constraints of our partner companies).
- I understand and agree that in a "repair/replace part" scenario, if the manufacturer has a warranty that includes parts replacements, you may not eligible for a return if you opt out of letting the manufacturer fix and repair the product.
When you get your item(s), please check the packaging for damage. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to email@example.com. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Different products have different warranties - please check the product page for details. Warranty damage happens over time from using the product. If the item was damaged when you got it, and you didn't tell us within 30 days, that's not a warranty claim.
We now offer extended warranties and accidental product protection through our partner CPS. These plans will be visible on the product pages of eligible products.
Normally, customers are responsible for all return shipping costs and fees, unless the product page says otherwise. Almost all of our products have a warranty policy, so you'll get a fully working product without any extra costs. Please check individual product pages for more information.
If we have a "buy one, get one" promotion, you have to return both items for a full refund. If you return only one item, you'll get a replacement or a store credit for the value of that item. If we've already shipped your order, you'll be responsible for any return shipping and potentially a restocking fee depending on the manufacturer. We can only issue refunds to the original credit card used for the purchase.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact firstname.lastname@example.org.
Our team is here to help you resolve any issues. We are on your team, and we are immediately responsive. We've made our policies as fair as possible, and we promise to do our best to work with you and come to a resolution.
Because of this, if you file a fraudulent chargeback, it's considered theft and you could be held criminally liable. If you have any issues with your product, please contact us and we'll help you resolve it. Please don't file a chargeback for something we can fix together.
We hope this policy helps you understand how we handle returns and refunds. If you have any questions, please don't hesitate to contact us.
Price Match Guarantee
Price Match Guarantee
Price Match Guarantee
At Elder Mobility, we are committed to offering our customers the lowest prices, backed by our 100% Price Match Guarantee.
If you find a lower price for the same product on another online store within 30 days of your purchase, let us know and we'll refund you the difference.
Also, if you find that the price of the product you ordered from our store has been reduced within three months of your purchase date, we will refund the difference.
To request a partial refund, please send us an email with a link to the same product on our website or on our competitor's website within six months of your order date.
We will review, verify that the competitor is an authorized retailer, and refund you the difference to your original form of payment.
Terms and Conditions
- We cannot match prices for products that are out of stock, or for promotions such as rebates and buy one, get one free offers.
- Competitor must be an authorized retailer of the item you have purchased, and not a discounter or auction website.
- The price match guarantee includes the item price, sales tax, and shipping charges, but does not apply for exchange orders.
The following brands/products are excluded from this promotion.
Most of the time, we still may be able to price match these brands/products so it is still definitely worth reaching out to us and inquiring, but these brands/products are not guaranteed 100% of the time by default like most of the brands/products we carry.
Journey Perfect Sleep Chair®
The Perfect Sleep Chair is designed to be the most comfortable lift chair you will ever own. Whether sitting upright, leaning back to watch TV or lying completely flat for sleeping, you can craft your personalized level of comfort, with therapeutic heat and massage built in. It’s effortless comfort at the touch of a button.
Watch the video below to see the features and benefits of the Perfect Sleep Chair. (1:52)
- Handcrafted in the USA
- Durable hardwood frame is guaranteed for life
- Overstuffed microfiber Dacron fill for extreme comfort
- Every stress point is double-doweled and glued for durability
- Built to last, with heavy-gauge springs and 10-gauge steel lifting mechanism
- Backed by a limited lifetime warranty
Features & Benefits
Two Zones of Relaxation for Classic Comfort
The Perfect Sleep Chair is designed to focus relief and comfort on two of the body’s most prevalent pain and problem areas: upper body and lower limbs. With independently operating motors, each area gets the attention it needs for supportive positioning and ultimate comfort. The upper body zone can be accessed with the touch of a button, to direct relaxation and relief specifically to a tired, tense lower back, slumping shoulders or achy hips and spine. The independent movement of the backrest allows adjustable support for back and shoulders, releasing stress and strain from the upper body.
Restful relief for the lower body (your aching feet, calves, knees and legs) starts with the comfortable leg/footrest designed for improved circulation and moves comfort all the way up the legs. Again, the dual motors allow those in pain to mix and match their options, to arrive at the most comfortable and supportive elevation to alleviate individual muscle and joint complaints.
Five Zones of Relaxation for Ultimate Enjoyment
We are now pleased to introduce a new evolution of our Perfect Sleep Chair… the ultimate 5 zone Perfect Sleep Chair. Both the traditional Perfect Sleep Chair and new Perfect Sleep Chair - Ultimate offer the specialized attention to (1) upper body and (2) lower body zones, but the five-motor Perfect Sleep Chair - Ultimate covers other zones as well, to broaden and deepen the restorative functions.
In this chair, all of the body’s five positioning zones can be individually accessed for customized comfort and treatment measures. Those areas include (3) the lumbar, with adjustable support to take pressure off the spine and give the back muscles a chance to relax and rejuvenate; (4) the head and neck, thanks to a headrest with layers of customized support that cradles and hugs, encouraging natural support of the spine; and (5) the full-body experience that comes with a full-chair tilt! Unavailable in ordinary recliners, the full-chair tilt produces a feeling of weightlessness, encourages circulation, and promotes an end-of-day release of muscle tension and joint pain.
Many people who use our lift chairs have no trouble standing up on their own, but simply appreciate the comfort it brings them. It’s ideal for those recovering from surgery too, as well as people with chronic back pain who can’t get comfortable in a typical chair.
And the zero gravity position is yet another bonus. This customizable position is especially useful for people with circulation problems, but not every lift chair will let you adjust to your unique body form.
Watch the video below to see the Perfect Sleep Chair in action. (2:21)
|Height Range:||5'4" to 6'|
|Distance from Wall:||26"|
|Width Between Arms:||20"|
Due to the nature of some of our products, those products are not eligible for return, unless they arrive damaged or defective:
- Perfect Sleep Chair, UPbed, and UPbed Independence: are not eligible for returns. At our option, we will either repair or replace items that arrive damaged or defective.
- All Bathing, Toilet and Personal Items: are not eligible for returns due to sanitary reasons. The only exceptions are new, unused items that are damaged or defective upon arrival.
- All sales of our Certified Pre-Owned (CPO) products: are final sale and cannot be returned. At our option, we will either repair or replace items that arrive damaged or defective.
Orders canceled after the item has shipped are subject to all of the terms defined in this Return Policy, including the inclusion of an RMA number. Please contact us at the number above to receive an RMA number before sending back your canceled order.
1. RECLINER MECHANISM - Limited Lifetime Warranty: Recliner mechanisms are warrantied against breakage
due to defective material or workmanship for the lifetime of the product.
2. SPRINGS - Limited Lifetime Warranty: The spring units of FirstSTREET products are warrantied against
breakage due to defective material or workmanship for the lifetime of the product.
3. FRAME - Limited Lifetime Warranty: The frame, upholstered in the original fabric under normal use and
conditions, is warranted to the original purchaser against manufacturing defects for the lifetime of the
4. COMFORT COIL SEAT CUSHIONS - Five (5) Year Warranty: FirstSTREET product cushions are warrantied for
five (5) years against loss of resiliency. The loss of resiliency should not be confused with a slight softening and
flattening of the fiber and foam that will occur as a result of normal use and aging.
5. POWER MOTORS - Three (3) Year Warranty: The motor for a Lift product features a three (3) year warranty
against defects. The label with the serial number from the defective motor must be returned to receive credit.
6. ALL OTHER PARTS - One (1) Year Warranty: All other parts not specifically listed as being warrantied are
covered under a one year limited warranty against defective material or workmanship. This warranty is limited
to repair or replacement of the defective part such as transformers, hand wands, massage/heat, and other
electrical system components.
Frequently Asked Questions
Where is the Perfect Sleep Chair made?
The Perfect Sleep Chair is handcrafted right here in the USA.
Is it okay to sleep in a recliner?
Yes, in fact, a power lift recliner can offer a more comfortable sleep than a standard mattress.
The Perfect Sleep Chair goes beyond a standard powered recliner when it comes to features. Not only does it offer multiple reclining positions to help you find the right position for comfortable sleep, but it provides lift capability, too—all that in one chair!.
Does the chair have weight or height limitations?
The chair is recommended for people who weigh up to 375 lbs and those up to 6'4" in height. For those who are of a smaller stature (4'-5.5'), we offer a Petite Perfect Sleep Chair.
How wide is the Perfect Sleep Chair?
The chair has a seat width of 20" and a depth of 21.5", which leaves plenty of room for even larger statured adults.
What part of the chair is heated?
When you have the heat functionality turned on, the back of the chair will heat up and warm your body.
Can I see the Perfect Sleep Chair in person before buying it?
While our US-based product specialists are happy to help answer any questions that you may have, we do not have any brick-and-mortar retail locations for people to visit. By limiting our business model to phone and web-based orders only, we can offer the lowest possible price on the Perfect Sleep Chair.
Can I rent a Perfect Sleep Chair for temporary needs?
Unfortunately, no, you cannot.
What is White Glove Delivery?
White Glove Delivery is the method by which each Perfect Sleep Chair is delivered to you. It includes delivery to your home, unpacking of the chair, placing it in the location you've chosen and ensuring that the chair is functional. Finally, all packaging materials are removed and hauled away for you. Note: You must have a clear path and a location available for us to place the chair in.
How long does it take to receive my Perfect Sleep Chair once I place my order?
Each Perfect Sleep Chair is built to order. You can expect your new chair to arrive in approximately 3-6 weeks.
How do I adjust the Perfect Sleep Chair?
Each chair is adjustable to an almost infinite number of positions by using a simple remote control.
How do you clean the chair if something is spilled on it?
While our chairs are made of stain-resistant fabrics, there may come a time when you need to clean it. To do so, simply mix a little soap and water and scrub the area in need of cleaning. Do not use harsh chemicals or cleaners as these could cause problems with your materials.
What if the power goes out while I’m in my Perfect Sleep Chair?
In case of an emergency, each chair is equipped with a battery backup system. Once the batteries are added, the chair power will resume.
What is zero gravity and why do you talk about it so much?
Zero gravity (also called neutral body posture) was first discovered by NASA to relieve gravity's pressure on astronauts upon shuttle launches. It is a position that evenly distributes pressure to the body. It is known to be the most optimal position for somebody who is trying to become relaxed. Not only does it relax the spine, but due to the elevation of the legs, it relieves pressure on the heart and lungs as well. Considering all the positive effects that zero gravity has on the body, we made sure that the Perfect Sleep Chair accommodated this position.
We are 110% committed to giving our customers the best deals and offers on the market.
At Elder Mobility, you can take advantage of:
- Free shipping, so you can save more money
- Price match guarantees on virtually every product, so you can get the lowest prices period
- Manufacturer Backed Warranty, to give you maximum peace of mind
- 1-on-1 customer support before, after, and during purchase, so you're never left on your own, and
- Exclusive deals and offers that you won't find anywhere else.
By default, we set applicable products at the Minimum Listing Price that is set and required by our suppliers. Suppliers and brands set a price, and retailers like us have to adhere to those prices. We cannot list or advertise our prices lower for applicable brands/products, but we can offer discounts and cashback to get around this pricing requirement (which we love to do).
That being said, if you find an authorized retailer selling an applicable product cheaper than us, send us a screenshot and link to the product page, and we will beat that price in the form of a discount. Please check our Price Match Guarantee for full details.
Payment & Security
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