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ComfyGo X-1 Manual Lightweight Wheelchair (17.5″ Wide Seat)

$479.09 $699.00
  • Free Shipping (excl. Hawaii and Alaska)
  • 1-on-1 Customer Support
  • Manufacturer-Backed Warranty Included
  • Questions? Call a Mobility Expert at 1-800-281-7560.

Color: Black

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Grab yours while supplies last

Warranty

The following is the Manufacturer's Warranty. We also offer CPS Extended Warranties.

Manufacturer's Warranty

Refunds & Returns

Please read our entire Refunds and Returns policy.

Cancellations & Refunds: 
At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Here are some important things to keep in mind about our returns and refunds policy:

Cancellations (Before Order Ships)

If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Contact us during business hours at 1-800-281-7560, use the chat in the bottom right, or email sales@eldermobility.com any time.

Cancellations of Custom and Made-to-Order Orders

We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. If you're not sure if your order is custom or made-to-order, please message or call us to confirm.

All sales are final for custom-made and made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so, but you may be responsible for any shipping costs associated with the returns and exchanges.

Not all orders are eligible for return once shipped. Because we order directly from the manufacturer, if the manufacturer doesn't allow us to return a product, we can't offer you a return. For most manufacturers, the acceptable window to return a product is within 30 days after delivery. But this does not apply to every product. Please contact us or read the rest of this policy if you have any questions about returning a specific product.

Items must be unused and in the original packaging to be considered eligible for a return.

Due to increased shipping costs, any outright returns will incur a 20% cancellation fee plus return shipping costs. If you're replacing the product with something else, we may be able to help you cover some of the costs, depending on the product.

Manufacturers with less than 30 days return policy:

  • Karman Healthcare - return must be within 14 days of shipping.

Brands that are NOT eligible for returns due to manufacturer policies for online retailers:

  • Journey Health
  • Afikim

Product types that are NOT eligible for returns due to sanitary reasons:

  • Beds
  • Bath and Toilet Safety products

Shipping Times

We try to provide you with the most accurate estimated shipping times on the product pages based on what we're told by our suppliers and freight companies, but sometimes there are delays beyond our control. Typical shipping times are between 7-10 days. If your order is delayed, please be patient and understanding as we promise to do our best to get your order to you as soon as possible.

Please Read the Following

When you are making a purchase from Elder Mobility, you are acknowledging the following of the Exchange Agreement:

  • I understand that it is my responsibility to inspect the package upon delivery, and if there is any damage, I must notate and take pictures of it and provide it to Elder Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
  • I understand that products must be returned unopened and unused, and that an additional restocking fee may apply.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund.
  • I understand that if I choose to return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which may vary by product, but are usually around 15%.
  • I understand that shipping date estimates provided on product pages are only estimates and may change due to factors outside of Elder Mobility's control.
  • I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Elder Mobility (such as manufacturing and logistical constraints of our partner companies).
  • I understand and agree that in a "repair/replace part" scenario, if the manufacturer has a warranty that includes parts replacements, you may not eligible for a return if you opt out of letting the manufacturer fix and repair the product.

Damages

When you get your item(s), please check the packaging for damage. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to sales@eldermobility.com. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.

Warranty

Different products have different warranties - please check the product page for details. Warranty damage happens over time from using the product. If the item was damaged when you got it, and you didn't tell us within 30 days, that's not a warranty claim.

We now offer extended warranties and accidental product protection through our partner CPS. These plans will be visible on the product pages of eligible products. 

Returns

Normally, customers are responsible for all return shipping costs and fees, unless the product page says otherwise. Almost all of our products have a warranty policy, so you'll get a fully working product without any extra costs. Please check individual product pages for more information.

BOGO Promotions

If we have a "buy one, get one" promotion, you have to return both items for a full refund. If you return only one item, you'll get a replacement or a store credit for the value of that item. If we've already shipped your order, you'll be responsible for any return shipping and potentially a restocking fee depending on the manufacturer. We can only issue refunds to the original credit card used for the purchase. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact sales@eldermobility.com.

Chargebacks

Our team is here to help you resolve any issues. We are on your team, and we are immediately responsive. We've made our policies as fair as possible, and we promise to do our best to work with you and come to a resolution. 

Because of this, if you file a fraudulent chargeback, it's considered theft and you could be held criminally liable. If you have any issues with your product, please contact us and we'll help you resolve it. Please don't file a chargeback for something we can fix together.

We hope this policy helps you understand how we handle returns and refunds. If you have any questions, please don't hesitate to contact us.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Price Match Guarantee

Price Match Guarantee

At Elder Mobility, we are committed to offering our customers the lowest prices, backed by our 100% Price Match Guarantee.

If you find a lower price for the same product on another online store within 30 days of your purchase, let us know and we'll refund you the difference.

Also, if you find that the price of the product you ordered from our store has been reduced within three months of your purchase date, we will refund the difference.

To request a partial refund, please send us an email with a link to the same product on our website or on our competitor's website within six months of your order date.

We will review, verify that the competitor is an authorized retailer, and refund you the difference to your original form of payment.

Terms and Conditions

  • We cannot match prices for products that are out of stock, or for promotions such as rebates and buy one, get one free offers.
  • Competitor must be an authorized retailer of the item you have purchased, and not a discounter or auction website.
  • The price match guarantee includes the item price, sales tax, and shipping charges, but does not apply for exchange orders.

Excluded Brands

  • The following brands/products are excluded from this promotion.

    Most of the time, we still may be able to price match these brands/products so it is still definitely worth reaching out to us and inquiring, but these brands/products are not guaranteed 100% of the time by default like most of the brands/products we carry.

    • Brands:
      • Evac-Chair
      • AmeriGlide
    • Products:

X-1 ComfyGO Manual Lightweight Wheelchair (17.5″ Wide Seat)

Introducing the X-1 ComfyGO Lightweight Manual Wheelchair with Quick-Detach Wheels, designed to provide you with the ultimate mobility experience while ensuring your comfort and safety.

The X-1 ComfyGO Lightweight Manual Wheelchair with Quick-Detach Wheels is an excellent choice for those who prioritize comfort, convenience, and durability in a mobility aid. Order yours today and experience the difference this top-of-the-line wheelchair can make in your life.

Quick-detach wheels: The quick-detach wheel system allows for easy removal and attachment of the wheels, making the wheelchair even more portable and convenient for storage or transportation.

Comfortable seating: The wheelchair is equipped with breathable cushions and backrests, ensuring you stay comfortable during long periods of use.

Features and Benefits

Durable Materials

Built with aircraft-grade aluminum alloy wheels and frame, the X-1 ComfyGO wheelchair is sturdy, durable, and resistant to wear and tear.

Brakes

The wheelchair also has a side brake system, giving users the ability to control and stop the wheelchair independently. The X-1 ComfyGO wheelchair features a hand brake system that allows caregivers to easily control and stop the wheelchair when needed.

Quick-detach wheels

The quick-detach wheel system allows for easy removal and attachment of the wheels, making the wheelchair even more portable and convenient for storage or transportation.

Specs

Performance Parameters and Technical Specs, X-1 & X-1 Special Edition Wheelchair

 X-1
 & X-1 Special Edition
Seat Area Width *
 17.5 inches / 445 mm
 17.5 inches / 445 mm
Seat Area Depth
 17 inches / 435 mm
 17 inches / 435 mm
Seat Height (from the ground)
 17.5 inches / 445 mm
 20.5 inches / 520 mm
Armrest Height (from the seat)
8.5 inches / 210 mm
 8.5 inches / 210 mm
Backrest Height (from the seat)
 15.5 inches / 395 mm
 15.5 inches / 395 mm
Max Loading Weight
 220 lbs / 100 kg
 220 lbs / 100 kg
Overall Product Dimensions
 L: 40″ / 1020 mm W: 24.5″ / 620 mm H: 36″ / 910 mm
 L: 41.5″ / 1050 mm W: 26″ / 660 mm H: 37.5″ / 950 mm
Folded Product Dimensions
 L: 29″ / 750 mm W: 14″ / 350 mm H: 28″ / 710 mm
 L: 31.5″ / 750 mm W: 15.5″ / 350 mm H: 30″ / 760 mm
Net Weight
 32.5 lbs / 14.8 kg
 37 lbs / 16.5 kg
Airline / Cruise Approved
 Yes
 Yes
Front Wheels
 6 inches / 152 mm solid tire
 8 inches / 200 mm solid tire
Rear Wheel
 22 inches / 560 mm solid tire
 24 inches / 610 mm solid tire
Static stability (Vertical forward)
 ≥10°
 ≥10°
Static stability (Vertical reforward)
≥10°
 ≥10°
Static stability (Side forward)
 ≥15°
 ≥15°
Parking brakes
 ≥8°
 ≥8°
Reverse downhill
 ≤13.75″ (350mm)
 ≤13.75″ (350mm)
Folding
 Manual folding
 Manual folding
Reclining
 No
 No
Adjustable Height Backrest
 No
 No
Raisable Armrests
 Yes
 Yes
Headrest
 Optional – Additional Cost
 Optional – Additional Cost
Cupholder
 Optional – Additional Cost
 Optional – Additional Cost
Phone Holder
 Optional – Additional Cost
 Optional – Additional Cost
Frame Color Option
 Black, Black & Red, Black & Blue
 Black, Black & Red, Black & Blue
Cushion Color Options
 Standard
 Standard
1. Does my wheelchair arrive fully assembled?
Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
2. Can my wheelchair go on an airplane or cruise?
Yes. X-1 is travel approved by airlines and cruise lines.
3. Does the armrest raise?
Yes. Both armrests can raise to allow an easier exchange or to make it easier to push you chair closer to a table.
4. Does my wheelchair come with a warranty?
Yes, The X-1 wheelchair comes with a standard 3-year frame, and 1-year parts warranty.
5. Can I use my wheelchair on dirt and grass?
Yes. The X-1 can traverse low grass and compacted dirt with ease.
6. Where can I find the serial number of my wheelchair?
The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Meta Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Authorized Retail Partner for: & many other trusted brands!

To new experiences 🥂

ComfyGo

ComfyGo X-1 Manual Lightweight Wheelchair (17.5″ Wide Seat)

From $479.09 $699.00

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Wheels

  • Standard (22" Wire Spoke Wheels)
  • Special Edition (24" Aluminum Wheels)
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