UPbed® Independence Sleep to Stand Adjustable Bed
- Free Shipping (excl. Hawaii and Alaska)
- 1-on-1 Customer Support
- Manufacturer-Backed Warranty Included
- Questions? Call a Mobility Expert at 1-800-281-7560.
UPbed® Independence Sleep to Stand Adjustable Bed - TwinXL / Standard is backordered and will ship as soon as it is back in stock.
The following is the Manufacturer's Warranty. We also offer CPS Extended Warranties.
Refunds & Returns
Refunds & Returns
Please read our entire Refunds and Returns policy.
Cancellations & Refunds: At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Here are some important things to keep in mind about our returns and refunds policy:
Cancellations (Before Order Ships)
If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Contact us during business hours at 1-800-281-7560, use the chat in the bottom right, or email firstname.lastname@example.org any time.
Cancellations of Custom and Made-to-Order Orders
We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. If you're not sure if your order is custom or made-to-order, please message or call us to confirm.
All sales are final for custom-made and made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so, but you may be responsible for any shipping costs associated with the returns and exchanges.
Not all orders are eligible for return once shipped. Because we order directly from the manufacturer, if the manufacturer doesn't allow us to return a product, we can't offer you a return. For most manufacturers, the acceptable window to return a product is within 30 days after delivery. But this does not apply to every product. Please contact us or read the rest of this policy if you have any questions about returning a specific product.
Items must be unused and in the original packaging to be considered eligible for a return.
Due to increased shipping costs, any outright returns will incur a 20% cancellation fee plus return shipping costs. If you're replacing the product with something else, we may be able to help you cover some of the costs, depending on the product.
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
Brands that are NOT eligible for returns due to manufacturer policies for online retailers:
- Journey Health
Product types that are NOT eligible for returns due to sanitary reasons:
- Bath and Toilet Safety products
We try to provide you with the most accurate estimated shipping times on the product pages based on what we're told by our suppliers and freight companies, but sometimes there are delays beyond our control. Typical shipping times are between 7-10 days. If your order is delayed, please be patient and understanding as we promise to do our best to get your order to you as soon as possible.
Please Read the Following
When you are making a purchase from Elder Mobility, you are acknowledging the following of the Exchange Agreement:
- I understand that it is my responsibility to inspect the package upon delivery, and if there is any damage, I must notate and take pictures of it and provide it to Elder Mobility within 24 hours of the product being delivered.
- I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
- I understand that products must be returned unopened and unused, and that an additional restocking fee may apply.
- I understand that if my order has left the warehouse, I am unable to receive a full refund.
- I understand that if I choose to return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which may vary by product, but are usually around 15%.
- I understand that shipping date estimates provided on product pages are only estimates and may change due to factors outside of Elder Mobility's control.
- I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Elder Mobility (such as manufacturing and logistical constraints of our partner companies).
- I understand and agree that in a "repair/replace part" scenario, if the manufacturer has a warranty that includes parts replacements, you may not eligible for a return if you opt out of letting the manufacturer fix and repair the product.
When you get your item(s), please check the packaging for damage. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to email@example.com. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Different products have different warranties - please check the product page for details. Warranty damage happens over time from using the product. If the item was damaged when you got it, and you didn't tell us within 30 days, that's not a warranty claim.
We now offer extended warranties and accidental product protection through our partner CPS. These plans will be visible on the product pages of eligible products.
Normally, customers are responsible for all return shipping costs and fees, unless the product page says otherwise. Almost all of our products have a warranty policy, so you'll get a fully working product without any extra costs. Please check individual product pages for more information.
If we have a "buy one, get one" promotion, you have to return both items for a full refund. If you return only one item, you'll get a replacement or a store credit for the value of that item. If we've already shipped your order, you'll be responsible for any return shipping and potentially a restocking fee depending on the manufacturer. We can only issue refunds to the original credit card used for the purchase.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact firstname.lastname@example.org.
Our team is here to help you resolve any issues. We are on your team, and we are immediately responsive. We've made our policies as fair as possible, and we promise to do our best to work with you and come to a resolution.
Because of this, if you file a fraudulent chargeback, it's considered theft and you could be held criminally liable. If you have any issues with your product, please contact us and we'll help you resolve it. Please don't file a chargeback for something we can fix together.
We hope this policy helps you understand how we handle returns and refunds. If you have any questions, please don't hesitate to contact us.
Price Match Guarantee
Price Match Guarantee
Price Match Guarantee
At Elder Mobility, we are committed to offering our customers the lowest prices, backed by our 100% Price Match Guarantee.
If you find a lower price for the same product on another online store within 30 days of your purchase, let us know and we'll refund you the difference.
Also, if you find that the price of the product you ordered from our store has been reduced within three months of your purchase date, we will refund the difference.
To request a partial refund, please send us an email with a link to the same product on our website or on our competitor's website within six months of your order date.
We will review, verify that the competitor is an authorized retailer, and refund you the difference to your original form of payment.
Terms and Conditions
- We cannot match prices for products that are out of stock, or for promotions such as rebates and buy one, get one free offers.
- Competitor must be an authorized retailer of the item you have purchased, and not a discounter or auction website.
- The price match guarantee includes the item price, sales tax, and shipping charges, but does not apply for exchange orders.
The following brands/products are excluded from this promotion.
Most of the time, we still may be able to price match these brands/products so it is still definitely worth reaching out to us and inquiring, but these brands/products are not guaranteed 100% of the time by default like most of the brands/products we carry.
Journey UPbed® Independence Sleep to Stand Adjustable Bed (Twin XL)
Get on and off your bed without a second thought.
Lifts and rotates 90° to the left or right — smoothly and gently — so you can more easily get in and out of bed.
Watch the video below to see the UPbed Independence in action. (0:49)
Sit-up bed, chair bed, lift bed, and good old-fashioned sleep bed—you get it all-in-one comfy package.
7-inch memory foam mattress:
The mattress provides heat-sensitive support for a good night’s rest. It conforms to your body, prevents sinking, and keeps its original shape for decades.
Engineered for comfort:
A sturdy metal aircraft-grade frame and two separate, independently controlled motors help raise and lower your UPbed silently.
Safe and easy to handle:
The UPbed Independence comes with a motion-sensitive, under-bed safety light and an easy-to-use remote
Don't need the UPbed to swivel left or right? Then Shop the UpBed Standard.
Packaged Frame Dimensions
Packaged Mattress Dimensions
UPbed Weight Capacity
500 lbs maximum capacity
Shipping | Returns | Warranty
WHITE GLOVE DELIVERY FOR $195
Weight and setup requirements of the UPbed Standard require ‘White Glove Delivery’ inside your home for $195, which includes unpacking and assembling your UPbed Standard, in the location you’ve chosen, and ensuring that it’s working properly. The delivery team will remove all packaging materials. Please note they cannot take away your old mattress or box spring or rearrange the furniture in your home.
- Perfect Sleep Chair, UPbed, and UPbed Independence: are not eligible for returns. At our option, we will either repair or replace items that arrive damaged or defective.
Frequently Asked Questions
Is the UPbed Independence a good adjustable bed for seniors?
While everyone’s situation is different, the unique design of the UPbed Standard allows you to press one button to gently be raised to a nearly standing position. Imagine your bed doing most of the work for you, swinging out and up to help you stand and safely step from the bed independently. And the same easy process in reverse lowers you down to the position of your choice. If you can use a lift chair by yourself, then you likely can use an UPbed.
Can the UPbed Independence really help me sleep better?
Yes! It starts with infinite adjustability of sleeping positions on a premium memory foam mattress with a breathable cover. Unlike other adjustable beds, the UPbed Independence also gently swivels either left or right and gently raises you up to near standing position and lowers you gently back down at a touch of a button. Protecting your safety and independence brings about a peace of mind and relaxed feeling to help you mentally rest along with the many physical benefits.
Will the UPbed Independence let me get in and out of bed without needing a helper?
While everyone's situation is different, the UPbed Independence's unique design allows you to simply press one button and it gently raises you to a nearly standing position. Imagine your bed doing almost all the work of climbing out and standing up for you! The same process in reverse lets it lower you back down to the position of your choice. If you can use a lift chair by yourself, you likely can do the same with your UPbed Independence.
Is the UPbed Independence the same as a home hospital bed?
The UPbed Independence has the same functions as most hospital beds…and it does a whole lot more. The unique design focuses every bit as much on your sleep quality as it does your safety. The premium, multi-layered memory foam mattress and breathable mattress cover give you even support regardless of what positions you chose. Separate motors for head and leg sections let you adjust the bed precisely to your liking. Better yet, it doesn't look like a hospital bed. The attractive design fits the décor of any home. Best of all, the UPbed Independence swivels either left or right and raises you up to nearly standing so you can maintain your freedom and independence to "get up and go" whenever you want.
Is the UPbed Independence comfortable?
The UPbed Independence comes with a multi-layer memory foam mattress to ensure a great night's sleep. It provides the right amount of support and molds to your body for smooth and even pressure distribution. With separate controls for adjusting head and leg positions, the optimal position for your needs is always as easy as simply pushing a button. You'll love how comfortable it is!
Can the UPbed Independence also be used as a recliner for reading or watching television?
Absolutely! The UPbed Independence has been designed as a multi-purpose device. It's like four products in one!
1. It's an adjustable bed for a comfortable and relaxing night's sleep.
2. It's a "Sit-Up Bed" for reading, watching TV and resting.
3. It's a "Chair Bed" for eating, crafting, and visiting with friends and family.
4. It's a "Lift Bed" that swivels left or right, and raises and lowers you safely, much like a lift chair.
What type of mattress is needed for an adjustable bed?
Your new UPbed Independence ships with an ultra-comfortable, multi-layer memory foam mattress that's designed to flex with the UPbed Independence frame, so you're always supported and comfy. No need for that old mattress with your new UPbed Independence.
What is the weight capacity?
Top quality parts and engineering let the UPbed Independence handle a maximum user weight of 500 lbs.
What bed sizes are available?
The UPbed Independence is available in Twin XL that's 38" wide x 80" long. We do not offer other sizes at this time.
What's included with the UPbed Independence?
Your new UPbed Independence includes the "infinitely adjustable" bedframe, simple remote control, multi-layer memory foam mattress, 4-way stretch fabric mattress cover and adjustable, deluxe padded side armrests. Just add your pillows and sheets (uses standard-size twin extra-long sheets and blankets) and you're ready for a new level of convenience, safety...and great sleep!
Will Medicare help pay for my UPbed Independence?
No. We work directly with consumers and cannot bill any insurance company. Your insurance company may reimburse you for a portion of the cost if they deem it medically neccessary and your plan offers that type of coverage.
Is there any way to rent an UPbed Independence?
Unfortunately, we do not have a rental option.
What are the delivery and installation options for my UPbed Independence?
We have "White Glove Delivery" for just $499, which includes delivery inside your home, unpacking and assembling your UPbed Independence in the location you've chosen, and ensuring that it's working properly. The delivery team will remove all packaging materials. Please note that insurance and sanitary concerns do not allow them to take away your old mattress/box spring and they cannot rearrange any furniture in your home (including making space for your new UPbed Independence).
Is the UPbed Independence easy to operate?
Definitely. The UPbed Independence has a simple remote control that is designed to be easy for seniors. There are eight easy-to-push buttons. Each button only does one thing to keep it simple. The remote control is on a wire so there's no batteries and no way to lose it. It even has a convenient clip to hang it on the armrests so it's always at hand.
Can I make the UPbed Independence adjustments move faster or slower?
The UPbed Independence moves 'slow & steady' to keep you safe. The precision motors start and stop without the sudden, jerky feeling that comes with inferior adjustable beds.
Can I adjust the head area separately from my legs?
Yes! There are separate buttons on the remote control for raising or lowering your head...and raising or lowering your legs (bends at the knee area) from a 'chair shape' to fully flat. This gives you virtually infinite choices of positions to maximize your comfort whether reading, watching TV or getting that perfect position for a great night's sleep.
Why doesn't the mattress fall out of the bed frame when the UPbed Independence stands up?
The engineers really worked overtime here to create an elegant solution. The UPbed Independence mattress cover does more than just protect the memory foam mattress...it actually zips onto the entire bed frame to hold it securely in place! The 4-way stretch fabric is both breathable for your comfort and designed to flex with the bed into whatever position suits you best.
Do normal sheets fit the UPbed Independence?
Yes. The UPbed Independence is sold as a Twin XL bed. Standard Twin XL bed sized linens will fit just right.
What do I do with a top sheet and blanket before raising the bed to avoid tripping on them when standing and walking away from my UPbed Independence?
Most UPbed Independence owners simply drape the top sheet and blanket over one of the armrests and tuck it in a bit so it stays in place as the bed raises you up. Your legs and feet are now uncovered, and you can walk away from your bed without worrying about tripping over them.
Will my existing headboard and frame work with the UPbed Independence?
No. The UPbed Independence is built with an attractive frame. It replaces all of your existing bed, including the frame and any headboard and footboard. The UPbed Independence's attractive design looks like furniture rather than a hospital bed, so there's no need for "covering it up" with headboards and footboards. Also, these would get in the way of UPbed Independence's unique ability to swivel left or right and to stand you up to get out of bed safely and easily.
How do the UPbed Independence armrests work?
Your safety is the top priority, and the unique armrests protect you in several ways. In their 'flat' position, they serve as bedrails to keep you from accidentally falling out of bed. When the UPbed Independence stands you up, they're right there to hold as supports when standing in front of your bed. The padding is not bulky, and the fabric is textured to give you a better grip.
If you want to enter or leave the bed from the side, you or a helper can simply pull a knob to raise and lock them in their "upright" position. They'll be out of your way...yet close enough to grab with a hand if needed for stability. Some owners also prefer this position when exiting from the foot of their UPbed Independence. They're also each fully removable if you don't need one or both of them at any time.
Is there a battery backup in case of a power outage?
Included with the UPbed Independence are two standard 9-volt batteries that will allow you to put the bed in a lay flat position in the event of a power outage. This is for emergency, one-time use only and will not operate the bed repeatedly.
We are 110% committed to giving our customers the best deals and offers on the market.
At Elder Mobility, you can take advantage of:
- Free shipping, so you can save more money
- Price match guarantees on virtually every product, so you can get the lowest prices period
- Manufacturer Backed Warranty, to give you maximum peace of mind
- 1-on-1 customer support before, after, and during purchase, so you're never left on your own, and
- Exclusive deals and offers that you won't find anywhere else.
By default, we set applicable products at the Minimum Listing Price that is set and required by our suppliers. Suppliers and brands set a price, and retailers like us have to adhere to those prices. We cannot list or advertise our prices lower for applicable brands/products, but we can offer discounts and cashback to get around this pricing requirement (which we love to do).
That being said, if you find an authorized retailer selling an applicable product cheaper than us, send us a screenshot and link to the product page, and we will beat that price in the form of a discount. Please check our Price Match Guarantee for full details.
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