The Journey Zoomer is a folding power chair that puts your mobility at your fingertips. With easy one-handed joystick control and extreme portability, Zoomer works indoors and out to help you go almost anywhere your heart desires. Now you can take that "roll" in the park you miss or shop until you drop without slowing down.
Zoomer® Folding Power Chair One-Handed Control with Detachable Frame
- Free Shipping (excl. Hawaii and Alaska)
- 1-on-1 Customer Support
- Manufacturer-Backed Warranty Included
- Questions? Call a Mobility Expert at 1-800-281-7560.
Zoomer® Folding Power Chair One-Handed Control with Detachable Frame - Blue / Right-handed Joystick is backordered and will ship as soon as it is back in stock.
The following is the Manufacturer's Warranty. We also offer CPS Extended Warranties.
Refunds & Returns
Refunds & Returns
Please read our entire Refunds and Returns policy.
Cancellations & Refunds: At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Here are some important things to keep in mind about our returns and refunds policy:
Cancellations (Before Order Ships)
If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Contact us during business hours at 1-800-281-7560, use the chat in the bottom right, or email email@example.com any time.
Cancellations of Custom and Made-to-Order Orders
We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. If you're not sure if your order is custom or made-to-order, please message or call us to confirm.
All sales are final for custom-made and made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so, but you may be responsible for any shipping costs associated with the returns and exchanges.
Not all orders are eligible for return once shipped. Because we order directly from the manufacturer, if the manufacturer doesn't allow us to return a product, we can't offer you a return. For most manufacturers, the acceptable window to return a product is within 30 days after delivery. But this does not apply to every product. Please contact us or read the rest of this policy if you have any questions about returning a specific product.
Items must be unused and in the original packaging to be considered eligible for a return.
Due to increased shipping costs, any outright returns will incur a 20% cancellation fee plus return shipping costs. If you're replacing the product with something else, we may be able to help you cover some of the costs, depending on the product.
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
Brands that are NOT eligible for returns due to manufacturer policies for online retailers:
- Journey Health
Product types that are NOT eligible for returns due to sanitary reasons:
- Bath and Toilet Safety products
We try to provide you with the most accurate estimated shipping times on the product pages based on what we're told by our suppliers and freight companies, but sometimes there are delays beyond our control. Typical shipping times are between 7-10 days. If your order is delayed, please be patient and understanding as we promise to do our best to get your order to you as soon as possible.
Please Read the Following
When you are making a purchase from Elder Mobility, you are acknowledging the following of the Exchange Agreement:
- I understand that it is my responsibility to inspect the package upon delivery, and if there is any damage, I must notate and take pictures of it and provide it to Elder Mobility within 24 hours of the product being delivered.
- I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
- I understand that products must be returned unopened and unused, and that an additional restocking fee may apply.
- I understand that if my order has left the warehouse, I am unable to receive a full refund.
- I understand that if I choose to return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which may vary by product, but are usually around 15%.
- I understand that shipping date estimates provided on product pages are only estimates and may change due to factors outside of Elder Mobility's control.
- I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Elder Mobility (such as manufacturing and logistical constraints of our partner companies).
- I understand and agree that in a "repair/replace part" scenario, if the manufacturer has a warranty that includes parts replacements, you may not eligible for a return if you opt out of letting the manufacturer fix and repair the product.
When you get your item(s), please check the packaging for damage. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to firstname.lastname@example.org. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Different products have different warranties - please check the product page for details. Warranty damage happens over time from using the product. If the item was damaged when you got it, and you didn't tell us within 30 days, that's not a warranty claim.
We now offer extended warranties and accidental product protection through our partner CPS. These plans will be visible on the product pages of eligible products.
Normally, customers are responsible for all return shipping costs and fees, unless the product page says otherwise. Almost all of our products have a warranty policy, so you'll get a fully working product without any extra costs. Please check individual product pages for more information.
If we have a "buy one, get one" promotion, you have to return both items for a full refund. If you return only one item, you'll get a replacement or a store credit for the value of that item. If we've already shipped your order, you'll be responsible for any return shipping and potentially a restocking fee depending on the manufacturer. We can only issue refunds to the original credit card used for the purchase.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact email@example.com.
Our team is here to help you resolve any issues. We are on your team, and we are immediately responsive. We've made our policies as fair as possible, and we promise to do our best to work with you and come to a resolution.
Because of this, if you file a fraudulent chargeback, it's considered theft and you could be held criminally liable. If you have any issues with your product, please contact us and we'll help you resolve it. Please don't file a chargeback for something we can fix together.
We hope this policy helps you understand how we handle returns and refunds. If you have any questions, please don't hesitate to contact us.
Price Match Guarantee
Price Match Guarantee
Price Match Guarantee
At Elder Mobility, we are committed to offering our customers the lowest prices, backed by our 100% Price Match Guarantee.
If you find a lower price for the same product on another online store within 30 days of your purchase, let us know and we'll refund you the difference.
Also, if you find that the price of the product you ordered from our store has been reduced within three months of your purchase date, we will refund the difference.
To request a partial refund, please send us an email with a link to the same product on our website or on our competitor's website within six months of your order date.
We will review, verify that the competitor is an authorized retailer, and refund you the difference to your original form of payment.
Terms and Conditions
- We cannot match prices for products that are out of stock, or for promotions such as rebates and buy one, get one free offers.
- Competitor must be an authorized retailer of the item you have purchased, and not a discounter or auction website.
- The price match guarantee includes the item price, sales tax, and shipping charges, but does not apply for exchange orders.
The following brands/products are excluded from this promotion.
Most of the time, we still may be able to price match these brands/products so it is still definitely worth reaching out to us and inquiring, but these brands/products are not guaranteed 100% of the time by default like most of the brands/products we carry.
Journey Zoomer® Folding Power Chair One-Handed Control
Features & Benefits
Watch the video below to see the features and benefits of the Zoomer Chair.
- The Zoomer is not a traditional scooter or power chair but a personal electric vehicle—and the future of battery-powered transportation
- The 33.4" turning radius means it turns on a dime; this means you can easily navigate it in small spaces
- Five speed settings, with speeds ranging from 0 to 3.7 mph
Watch the video below to see how easy it is to operate your Zoomer Chair. (1:28)
- Only 49.8 lbs with the battery (45.8 lbs without) compared to other power chairs that weigh 100+ lbs
Watch the video below to see how easy it is to transport your Zoomer Chair.
ADA FRIENDLY—COMFORTABLE—EASY OF USE
- At 25" wide, Zoomer fits through all standard ADA-compliant door frames of 32" wide
- Can go up all ADA-compliant ramps of 5° (and up to 10° if needed)
- Padded armrests and the joystick fit below ADA-compliant tables and desks
- Foam seat cushion; can buy additional cushion for more comfort
Watch the video below to see how your Zoomer Chair can easily pull right up to a table.
- Easy folding with a single pull release cable; once folded, it fits into the backseat or trunk of a car and can be wheeled like a piece of luggage
- Comes assembled and never has to be disassembled
- Joystick can be mounted on the left- or right-hand armrest
- Swing-away footplate so you can exit safely and easily
- Can be manually pushed when chair is not in use and unlocked
- Having solid tires mean you never have to inflate them
- FAA approved—Now you can take that dream trip you always wanted. Take your Zoomer right up to the gate, remove the battery and carry it onto the plane, and the airline will take your Zoomer to stow it below. As you come off of the plane, you can get right back in your Zoomer and Zoom through the airport with ease.
- Traveling up to 3.7 mph means you can keep up with friends, loved ones and pets as you use your Zoomer
- Rear anti-tip wheels to prevent tipping while going over bumps or inclines
- Electromagnetic brake system automatically stops the Zoomer when the joystick is released
- Rechargeable 24 V, 8.76Ah lithium ion, suitable for 110/220 V outlets
- Eight miles of use on a single charge (contingent on weight capacity); charges in 4.5 hours or less
- Battery is charged while in place inside the chair via a port below the joystick control panel
Height to Arm Rails: 25.5"
Height (from floor): 20.5"
Distance Between Arm Rails: 19.5"
Overall Weight: 49.8 lb
Weight of Chair: 45.8 lb
Weight of Battery: 4 lb
Weight Capacity: 275 lb max capacity
Max Climbing Angle: 10° (ADA-compliant wheelchair ramps are 5° max.)
Rotation Radius: 33.4" (850 mm)
Battery Range: Up to 8 miles
Max Speed Range: 0 to 3.7 miles
Standard twelve (12) months warranty from the original purchase date applies to the core list of Journey products under normal use in accordance with specifications and warnings and with some limitations, exclusions, restraints or extensions including but not limited to parts, labor, service and other specific considerations. (Specific additional limitations and extensions of warranty, particularly as they relate to the Journey Health & Lifestyle™ line of mobility products, can be found in the Addendum below.) If within the twelve-month warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle™ to be defective, the product shall, at the option of Journey Health & Lifestyle™, be repaired or replaced.
Warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, normal wear and tear, damage in shipment, improper operation or failure to follow instructions according to the User Manual, component failure, improper storage, neglect of prescribed maintenance procedures, repair or attempted repair or modifications made or authorized by anyone other than Journey Health & Lifestyle™, normal gradual reduction in battery performance due to heavy use, deterioration due to external factors such as extremes in temperature or humidity, corrosive atmosphere or other natural events such as lightning, flood or circumstances beyond our control.
Frequently Asked Questions
Where can I use the Zoomer Chair?
The Zoomer Chair can be used just about anywhere, indoors and out. It can handle a number of different terrains such as grass, carpet, dirt and more.
Will it fit through my doorways?
In most any cases, yes. Check to be certain your doorway openings are at least 27" wide. Any smaller than that will require you to get off and fold the Zoomer Chair in order to pass through. Businesses (malls, restaurants, etc.) are required to be ADA compliant, with doorways a minimum of 32" wide—no problem for the Zoomer.
What is the Zoomer's weight limit?
The Zoomer Chair is capable of carrying a person weighing up to 275 lbs.
Does it come in a larger size?
The Zoomer Chair is available in only one size. See the Product Specifications section for specific dimensions. The maximum user weight limit is 275 lbs.
I only have one good hand. Is the Zoomer for me?
The Zoomer Chair is a one-handed, joystick-controlled chair. The joystick can even be installed on either side of the chair.
Is a Zoomer right for me if I am handicapped or disabled?
While many people use the Zoomer for many different reasons, the Zoomer Chair is a personal electric vehicle. If you are fully restricted to a sitting position, the Zoomer may not be for you. You must be able to get in and out of the chair.
What’s included with the Zoomer Chair?
The Zoomer Chair will arrive fully assembled out of the box. It will include the chair, a battery and a charger. In addition, it will include the hex key needed should you decide to remove the armrests.
Will Medicare help pay for my Zoomer Chair?
Unfortunately, the Zoomer is not covered by Medicare at this time.
Will the Zoomer Chair fit under a desk or table?
Whether you are at a restaurant having dinner or just pulling up to your desk to get some work done, one of the great unique features of the Zoomer Chair is that it easily fits under most desks and tables. Since the armrests are only 25.5" above floor level, you can just pull right up as you would a regular chair to any standard table or desk, which will generally be 28" to 30" high. The Americans with Disabilities Act (ADA) dictates that to be compliant, public seating must be a minimum of 27" from the floor to the bottom of the table surface.
Can I take my Zoomer on an airplane?
Yes, and here are a few things you need to know before taking your Zoomer on a plane. Your Zoomer should qualify as free baggage with most airlines, but you can call your airline prior to your trip to make sure. You can ride your Zoomer all the way up to the gate and down the jetway. As you get to the end of the jetway, you will need to remove the Zoomer battery from the back of the chair, fold your Zoomer and hand it to a flight attendant to stow it under the plane. Take the battery on the plane with you to your seat. Be sure to contact your specific airline to ask for their procedures for transporting a battery-powered vehicle, and see your Zoomer Chair USA User Manual for more info. Here is a link to the FAA regulations regarding battery-powered chairs.
Does the Zoomer have reverse mode?
Yes, the Zoomer Chair does have a powered reverse.
Can I manually push the Zoomer?
The Zoomer Chair can be pushed about easily when there is no rider in it; however, it is not specifically intended that seated users be pushed around in wheel-chair fashion by others as an alternative to chair's foremost purpose: a powered self-driving experience. (If you wish to prevent your Zoomer from being pushed from behind, you simply lock it in place.)
Is the footplate adjustable?
The swinging footplate is not adjustable; however, the Zoomer is designed to accommodate people of a wide variety of sizes.
Is the seat or backrest adjustable?
The seat and backrest are not adjustable. Some Zoomer owners with special comfort needs have chosen to add an additional cushion.
Can the Zoomer be used on heavily padded or thick carpet?
Customers who are closer to the Zoomer's weight limit of 275 lbs may find that the Zoomer is a little more difficult to use on very thick or heavily padded carpet when operating at low speed. The solution is to simply increase your speed setting, thereby increasing the ability of the Zoomer to move around on these types of surfaces without significantly increasing speed.
How long will the battery last on a single charge?
Depending upon usage (speed, weight, etc.) the Zoomer Chair's battery will last up to 8 miles of use.
How long will the battery last before needing to replace it?
The short answer is it depends on the usage and conditions. The battery on average lasts for several years for many of our customers.
How long does it take to charge the battery?
Charging the battery takes 4 hours or less depending on the level of power already used. With a range of up to 8 miles, most owners rarely run the battery all the way down in a single day.
How do I know if I need to charge the battery?
There is a battery indicator located on the control panel that tells you the battery life.
Is the battery included in the weight?
Yes, 49.8 pounds includes the weight of the battery.
Will the charger work in foreign countries?
Yes. The charger will operate on 110V or 220V, but you will need an inexpensive plug converter to fit the outlets of your foreign destination.
We are 110% committed to giving our customers the best deals and offers on the market.
At Elder Mobility, you can take advantage of:
- Free shipping, so you can save more money
- Price match guarantees on virtually every product, so you can get the lowest prices period
- Manufacturer Backed Warranty, to give you maximum peace of mind
- 1-on-1 customer support before, after, and during purchase, so you're never left on your own, and
- Exclusive deals and offers that you won't find anywhere else.
By default, we set applicable products at the Minimum Listing Price that is set and required by our suppliers. Suppliers and brands set a price, and retailers like us have to adhere to those prices. We cannot list or advertise our prices lower for applicable brands/products, but we can offer discounts and cashback to get around this pricing requirement (which we love to do).
That being said, if you find an authorized retailer selling an applicable product cheaper than us, send us a screenshot and link to the product page, and we will beat that price in the form of a discount. Please check our Price Match Guarantee for full details.
Payment & Security
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